Reply by Drivetime

Greetings,

Thank you for bringing this matter to our attention and allowing us to address your concerns. As a valued customer, we greatly appreciate your business and are truly sorry for any mistreatment or disrespect. The experience you described does not align with our standard of doing business. Please know that these issues will be addressed. If there is anything we can do, please contact us at 888-290-0148.

Thank you,
Roxanne, DriveTime Customer Relations
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Drivetime

Bad customer service, especially the girl name Tina, she is very rude, disrespectful, very mean, will treat you like an animal, hung up on my husband even to me, what a customer service ,,,

Don't even go to Drivetime,,,,their customer service is sucks so dissapointed, so disrespectful, not helpful, they will even call you 1000 times harrass and call you just to disrespect you, NOBODY will listen and help you as their customer, they don't value customers, the only company I've known that has customer representative that are rude to their customers, my husband and I are so dissapointed ....

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