filters
State:
Show
City:
Show
Product:
Show
Resolved
Drivetime's reply to:

Hello Catherine, Thank you for bringing this to my attention. I want to deeply apologize that you have encountered these concerns with your vehicle. Please know that while we inspect all of our vehicles prior to placing them on our sales lots, since they are pre-owned...
Read more
#1442431
Resolved
Hello, Thank you for providing your review. I truly apologize if you feel that we misled you in any way pertaining to our verification process when qualifying for a vehicle. Our approval process is subject to several factors, including but not limited to; proof of...
Read more
#1393551
Resolved
Hello Alan, Thank you for sharing your feedback. I want to apologize for any reservations either you or your son might have regarding the status of his loan. In reference to the overall amount your son owes on his vehicle, please know that we try to maintain a strong...
Read more
#1361200
Resolved
Terrible company! My experience with them is the equivalent of a thief robbing your house then suing because they had to pick the lock. I purchased a car from them in 2009, a used Suzuki Aerio, great car by the way, when our finances were at a low ebb and we needed a...
Read more
I liked
  • Fast approval
I didn't like
  • Constant change in account systems
#1226591
Resolved
Drivetime's reply to:

Never with drivetime
Never with drivetime
Never with drivetime
Never with drivetime
Never with drivetime
Never with drivetime
Thank you for bringing this matter to our attention; we appreciate the opportunity address your concerns. We apologize greatly for any frustration or dissatisfaction you have experienced. At DriveTime, we strive to provide a tailored experience, making the purchasing...
Read more
Resolved
Mary, I want to first thank you for taking the time out to leave a review, I am sincerely sorry to hear of the frustration this matter has caused. I assure you, when situations such as these are brought to our attention, my team and I will work diligently to find the...
Read more
Resolved
Drivetime's reply to:

Hello, thank you for your feedback. We appreciate you taking the time to complete a review regarding your DriveTime experience. We are pleased to hear we were able to resolve the issues in your original review. To mark the review as resolved, just follow these steps:...
Read more
#740594
Resolved
Drivetime - Denver, CO 2009 Pontiac G6 GT ongoing issues, lemon sold
Drivetime - Denver, CO 2009 Pontiac G6 GT ongoing issues, lemon sold
Hello Joy, thank you for your review and for bringing this to our attention. Please accept our sincere apologies for the inconveniences you have encountered. Upon review, we see you are working with our team to reach a resolution. If you have any additional questions...
Read more
#733265
Resolved
DriveTime NEVER Reported to Credit Reporting Agencies
Hello Alfonso, thank you for bringing this to our attention. Please accept our sincere apologies for the inconveniences and level of service you have encountered. Upon review, we see you are working with our team to reach a resolution; please allow us a moment to...
Read more
#706156

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
USA
Phone:
(888) 418-1212
More
Resolved
Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns however we were unable to locate you in our system. Please call Customer Relations at 888-290-0148 for immediate...
Read more
Lauderdale Lakes, Florida
#606295