Hello Richard, Thank you for providing your review and I am sorry if you feel that we have misled you regarding our sales process, as well as your frustration pertaining to the trade in amount of your current vehicle. Please know that the trade-in value is determined...
Read more
Hello, Thank you for providing your review and I am sorry that you are not satisfied with your current interest rate. Please know that DriveTime and Bridgecrest (our loan servicing company) work with customers who have less than perfect credit. This can cause the...
Read more
Hello Skylar, Thank you for providing your review. I want to sincerely apologize for the mechanical concerns you have experienced so soon after the purchase of your vehicle. I can certainly understand your hesitation in regard to operating the vehicle with the current...
Read more
Hello Keyarah, Thank you for providing your review and I truly apologize and can understand your frustration do to the transmission concerns you are experiencing just months after purchase. Please know that all of our vehicles are inspected prior to sale to prevent...
Read more
Hello, Thank you for providing your review and I am glad to hear that our staff provided quality customer service, however, I am sorry regarding the recent repossession of your vehicle. Please know that at time of contract, DriveTime provides a Recall Acknowledgement...
Read more
Product
Hello Christopher, Thank you for taking the opportunity to write your review. I am sorry to hear that you have been experiencing mechanical issues with your vehicle. Please know that each of our vehicles are inspected prior to sale in an effort to prevent situations...
Read more
Hello Ebony, Thank you for bringing this to my attention. I want to apologize for the frustrations that the GPS location device has caused you. Please know that the GPS devices are placed in all of our vehicles and equipped with payment reminder buzzers that are only...
Read more
Hello, Thank you for sharing about your friends experience. I want to apologize that you have endured this frustration along with our customer. In regards to financing, please know that all of our financing is handled by our loan servicing partner, Bridgecrest. Should...
Read more
Product
Hello James, Thanks for taking the opportunity to leave your review. I’m sorry to know that you are unhappy with your purchase due to your concerns with the condition of your vehicle, as well as the overall structure of your loan. Please know that we make our best...
Read more
Product
Similar to Drivetime
Hello, I appreciate you bringing your experience to my attention. I want to apologize deeply for the frustrations that you have encountered at our dealership. Please know that this interaction does not meet our standards of customer service. In regard to our trade in...
Read more