Drivetime Reviews and Complaints
Add to comparison
?
Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
Hello Jacqueline, Thank you for providing your review and I can understand your frustration regarding the multiple mechanical concerns you have experienced over the past six months. Please know that all of our vehicles are inspected prior to sale to prevent these...
Read more
Hello Reginald, Thank you for taking the time to share your experience with us. I want to apologize deeply for the frustrations that our online pre-approval has caused you. Please know that while we do offer an online pre-approval it is contingent on documentation...
Read more
Hello Markeeter, Thank you for providing you review and I truly apologize for the recent water pump concerns you have had so soon after purchase. Please know that all of our vehicles are inspected prior to sale to prevent these concerns. The vehicles sold from...
Read more
Hello Alan, Thank you for sharing your feedback. I want to apologize for any reservations either you or your son might have regarding the status of his loan. In reference to the overall amount your son owes on his vehicle, please know that we try to maintain a strong...
Read more
Hello Cequoia, Thank you for providing your review and I truly apologize that you were dissatisfied with the condition of the 2011 Cadillac SRX, in addition to the presentation of our vehicles on our website. Please know that all vehicles sold from DriveTime are...
Read more
Hello, I appreciate you taking the time to share about your experience. I cannot apologize enough for the frustration that this situation has caused you. Please know that while it is true we inspect all of our vehicles prior to placing them on our lots, they are...
Read more
Hello, I appreciate you bringing this experience to my attention. I am truly sorry to hear that you had left our dealership feeling dissatisfied as a result of the mechanical issues you had encountered shortly after sale, as well as the level of customer service...
Read more
Hello Adriane, Thank you for taking the time to provide us with your feedback. I am sorry to hear that you are dissatisfied with your purchase due to your current mechanical concerns. In regards to your mechanical concerns, please know that all of our vehicles are...
Read more
Hello Lindsey, We appreciate you sharing your thoughts regarding the issue you are currently experiencing with your vehicle, and want to sincerely apologize for any frustration this situation has caused for you. However, it is important to keep in mind that the...
Read more
Similar to Drivetime
Hello Rene, Thank you for reaching out to us and I am sorry to hear of your accident earlier this month and hope that you are okay. SilverRock, your Vehicle Service Contact provider, would be the department you would contact for any type of mechanical concerns that you...
Read more
Select Reason