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What Their Customers Are Saying ?

Drivetime - Purchase the extended warranty

Drivetime
I purchased my car three years ago and added the optional warranty. Although it incresaed the monthly payment it was worth it. I just got a new transmission and axle that was covered. So glad i spent the extra money. Read more

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA Read more
Drivetime's reply to:

Hello, I sincerely appreciate you reaching out to us about the issues you have encountered and I cannot apologize enough for the level of frustration this has caused you during the short time since purchasing your vehicle. Please know, all of our vehicles are inspected...
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#1188581
Hello Eric, Thank you for taking the time to provide this feedback. I am saddened to hear that you have encountered this situation. We inspect all of our vehicles prior to being placed on our lots and provide a 30 day/1,500 mile limited warranty. In addition to this,...
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#1186832
Hello Shanetta, Thank you for recently contacting us in regards to your recent concerns that you are experiencing. I truly apologize for the frustration that this may have caused you in this time of events. Please know that over time, mechanical repairs will arise that...
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#1184750
Drivetime's reply to:

Resolved

Never with drivetime
Never with drivetime
Never with drivetime
Never with drivetime
Never with drivetime
Never with drivetime
Thank you for bringing this matter to our attention; we appreciate the opportunity address your concerns. We apologize greatly for any frustration or dissatisfaction you have experienced. At DriveTime, we strive to provide a tailored experience, making the purchasing...
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Hello Shirley, Thank you for recently contacting Customer Relations in regards to your recent concerns pertaining to your experience. I am saddened to hear about the hardship that you have experienced Bridgecrest, your loan servicing provider, is whom you would need...
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#1180528
Drivetime's reply to:

Hello Kimberly, Thank you for contacting us in regards to the mechanical concerns you are currently experiencing with your vehicle. I am sorry for any inconvenience this matter has caused you. In regards to your current mechanical concerns, please know that all of our...
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#1176824
Drivetime's reply to:

Hello Scott, Thank you for taking the opportunity to leave your service review. We appreciate all forms of feedback from our customers, whether it be positive or negative, as it aids us in making improvements to our business. I am deeply sorry to hear that you left...
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#1174189
Drivetime's reply to:

Hello Ali, Thank you for taking the opportunity to leave your review. I am deeply sorry to hear that you are disappointed with your DriveTime experience thus far. That being said, please know that we have been made aware of your concerns through your previous reviews,...
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#1170735
Drivetime's reply to:

Hello Johnnie, Thank you for taking the opportunity to provide your feedback. I am deeply sorry to hear that you are unhappy with your DriveTime vehicle due to the issues you mentioned. Given the content of your review, I would like to look into this matter further in...
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#1166106

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
US
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Drivetime's reply to:

Hello Jerome, Thank you for taking the opportunity to leave your review. I want to sincerely apologize for any dissatisfaction you are feeling after your recent inquiry at our dealership. Please know that we aim to provide our customers with an accurate estimate for...
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#1164085