Drivetime Reviews and Complaints
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Hello, Thank you for writing your review. I am sorry to hear that you are dissatisfied with your vehicle purchase due to the overall structure of your loan. Please know that it is our goal to be transparent with our customers regarding the cost of our vehicles at the...
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Hello, Thank you for taking the time to share about your recent experience. I cannot apologize enough for the mechanical frustrations that you have encountered since purchase. Please know that while we do inspect all of our vehicles prior to purchase, they are...
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Resolved
Drivetime - Pissed Off - Resolved
Hello, Thank you for providing your review. I truly apologize if you feel that we misled you in any way pertaining to our verification process when qualifying for a vehicle. Our approval process is subject to several factors, including but not limited to; proof of...
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Hello Luis, Thank you for writing your review and can certainly understand your frustration regarding these unfortunate events. I would strongly encourage you to stay in communication with our Customer Relations department at (800) 965-8043 so we may reach an...
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Hello Jacqueline, Thank you for providing your review and I can understand your frustration regarding the multiple mechanical concerns you have experienced over the past six months. Please know that all of our vehicles are inspected prior to sale to prevent these...
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Hello Reginald, Thank you for taking the time to share your experience with us. I want to apologize deeply for the frustrations that our online pre-approval has caused you. Please know that while we do offer an online pre-approval it is contingent on documentation...
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Hello Markeeter, Thank you for providing you review and I truly apologize for the recent water pump concerns you have had so soon after purchase. Please know that all of our vehicles are inspected prior to sale to prevent these concerns. The vehicles sold from...
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Hello Alan, Thank you for sharing your feedback. I want to apologize for any reservations either you or your son might have regarding the status of his loan. In reference to the overall amount your son owes on his vehicle, please know that we try to maintain a strong...
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Hello Cequoia, Thank you for providing your review and I truly apologize that you were dissatisfied with the condition of the 2011 Cadillac SRX, in addition to the presentation of our vehicles on our website. Please know that all vehicles sold from DriveTime are...
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Similar to Drivetime
Hello, I appreciate you taking the time to share about your experience. I cannot apologize enough for the frustration that this situation has caused you. Please know that while it is true we inspect all of our vehicles prior to placing them on our lots, they are...
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