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What Their Customers Are Saying ?

Drivetime - Purchase the extended warranty

Drivetime
I purchased my car three years ago and added the optional warranty. Although it incresaed the monthly payment it was worth it. I just got a new... Read more

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates... Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped... Read more
Drivetime's reply to:

Hello Joey, Thank you for sharing your concerns regarding our sales process. I apologize if clear expectations were not set prior to you before making the trip to our dealership. At DriveTime, we strive to be as transparent and provide a comfortable experience for all...
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#1236175
Hello Gloria, Thank you for taking the time to provide us with your feedback. I am sorry to hear that you are dissatisfied with your purchase due to your current mechanical concerns. Please know that all of our vehicles are inspected prior to sale to prevent these...
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#1235594
Hello Corrie, Thank you for taking the time to provide feedback regarding your experience. I want to apologize for the frustrations that have been brought forward by this situation. Please know that while we did offer a referral program, we are no longer offering...
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#1232353
Drivetime's reply to:

Hello Shawn, Thank you for reaching out to us and I am truly apologize for any frustration that this has caused. During the sales process, we strive to be as transparent as possible when discussing finance details. Pertaining to your recent concerns regarding your...
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#1230782
Hello Mitchell, Thank you for reaching out to us. We want to apologize deeply that this has happened to you and yours. Please know that all of our loan servicing is handled by Bridgecrest, our finance partner. We encourage you to contact them directly in order to see...
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#1228885
Hello Billy, Thank you for taking the time to provide feedback regarding your most recent experience. I want to apologize for the dissatisfaction that this has caused you. Please know that while we do accept trade ins, there are certain parameters that must be met that...
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#1227485
Terrible company! My experience with them is the equivalent of a thief robbing your house then suing because they had to pick the lock. I purchased a car from them in 2009, a used Suzuki Aerio, great car by the way, when our finances were at a low ebb and we needed a...
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I liked
  • Fast approval
I didn't like
  • Constant change in account systems
#1226591
Drivetime's reply to:

Conyers, Georgia
Hello, Thank you for reaching out to us and I apologize for any frustration that this has caused. Our goal is to provide everyone the opportunity to apply and help place them into a vehicle of their liking with loan terms structured to that customer’s individual...
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#1221190
Drivetime - Vehicles not inspected
Drivetime - Vehicles not inspected
Drivetime - Vehicles not inspected
Hello Anthony, Thank you for taking the time to share your experience. I want to apologize for the frustrations that you have faced. Please know that we inspect all of our vehicles prior to placing them on our lots. That being said, as we are working with pre-owned...
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#1220750

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
US
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Drivetime's reply to:

Pelham, Alabama
Hello K P, Thank you for taking the time to provide feedback regarding you experience. I want to apologize for the frustrations that you have faced. Please know that we strive for transparency in regards to all of our information, including pricing. All of our pricing...
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#1219743