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What Their Customers Are Saying ?

Drivetime - Purchase the extended warranty

Drivetime
I purchased my car three years ago and added the optional warranty. Although it incresaed the monthly payment it was worth it. I just got a new transmission and axle that was covered. So glad i spent the extra money. Read more

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA Read more
Hello Richard, Thank you for providing your review and I am sorry if you feel that we have misled you regarding our sales process, as well as your frustration pertaining to the trade in amount of your current vehicle. Please know that the trade-in value is determined...
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#1322987
Hello, Thank you for providing your review and I am sorry that you are not satisfied with your current interest rate. Please know that DriveTime and Bridgecrest (our loan servicing company) work with customers who have less than perfect credit. This can cause the...
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#1320862
Hello Skylar, Thank you for providing your review. I want to sincerely apologize for the mechanical concerns you have experienced so soon after the purchase of your vehicle. I can certainly understand your hesitation in regard to operating the vehicle with the current...
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#1317759
Drivetime's reply to:

Hello Keyarah, Thank you for providing your review and I truly apologize and can understand your frustration do to the transmission concerns you are experiencing just months after purchase. Please know that all of our vehicles are inspected prior to sale to prevent...
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#1316097
Drivetime's reply to:

Hello, Thank you for providing your review and I am glad to hear that our staff provided quality customer service, however, I am sorry regarding the recent repossession of your vehicle. Please know that at time of contract, DriveTime provides a Recall Acknowledgement...
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#1314527
Hello Christopher, Thank you for taking the opportunity to write your review. I am sorry to hear that you have been experiencing mechanical issues with your vehicle. Please know that each of our vehicles are inspected prior to sale in an effort to prevent situations...
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#1313466
Drivetime's reply to:

Hello Ebony, Thank you for bringing this to my attention. I want to apologize for the frustrations that the GPS location device has caused you. Please know that the GPS devices are placed in all of our vehicles and equipped with payment reminder buzzers that are only...
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#1312664
Hello, Thank you for sharing about your friends experience. I want to apologize that you have endured this frustration along with our customer. In regards to financing, please know that all of our financing is handled by our loan servicing partner, Bridgecrest. Should...
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#1308625
Drivetime's reply to:

Hello James, Thanks for taking the opportunity to leave your review. I’m sorry to know that you are unhappy with your purchase due to your concerns with the condition of your vehicle, as well as the overall structure of your loan. Please know that we make our best...
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#1308583

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
USA
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Drivetime's reply to:

Hello, I appreciate you bringing your experience to my attention. I want to apologize deeply for the frustrations that you have encountered at our dealership. Please know that this interaction does not meet our standards of customer service. In regard to our trade in...
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