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What Their Customers Are Saying ?

Drivetime - Purchase the extended warranty

Drivetime
I purchased my car three years ago and added the optional warranty. Although it incresaed the monthly payment it was worth it. I just got a new transmission and axle that was covered. So glad i spent the extra money.

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA
Drivetime's reply to:

Hello, Thank you for writing your review and I understand your frustration regarding the mechanical concerns you have experienced since purchase. Please know that all of our vehicles are inspected prior to sale to prevent these concerns. However, the vehicles sold from...
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#1415068
Drivetime's reply to:

Hello Joey, Thank you for providing your review. I truly apologize for the mechanical concerns you experienced regarding your vehicle overheating so soon after purchase. As well as, the several repair facilities you had visited in order to get this matter resolved....
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#1402534
Hello, Thank you for writing your review. I am sorry to hear that you are dissatisfied with your vehicle purchase due to the overall structure of your loan. Please know that it is our goal to be transparent with our customers regarding the cost of our vehicles at the...
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#1395164
Drivetime's reply to:

Hello, Thank you for taking the time to share about your recent experience. I cannot apologize enough for the mechanical frustrations that you have encountered since purchase. Please know that while we do inspect all of our vehicles prior to purchase, they are...
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#1394159
Resolved
Drivetime's reply to:

Hello, Thank you for providing your review. I truly apologize if you feel that we misled you in any way pertaining to our verification process when qualifying for a vehicle. Our approval process is subject to several factors, including but not limited to; proof of...
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#1393551
Hello Luis, Thank you for writing your review and can certainly understand your frustration regarding these unfortunate events. I would strongly encourage you to stay in communication with our Customer Relations department at (800) 965-8043 so we may reach an...
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#1391760
Drivetime's reply to:

Hello Jacqueline, Thank you for providing your review and I can understand your frustration regarding the multiple mechanical concerns you have experienced over the past six months. Please know that all of our vehicles are inspected prior to sale to prevent these...
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#1378094
Drivetime's reply to:

Hello Reginald, Thank you for taking the time to share your experience with us. I want to apologize deeply for the frustrations that our online pre-approval has caused you. Please know that while we do offer an online pre-approval it is contingent on documentation...
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#1371576
Drivetime's reply to:

Hello Markeeter, Thank you for providing you review and I truly apologize for the recent water pump concerns you have had so soon after purchase. Please know that all of our vehicles are inspected prior to sale to prevent these concerns. The vehicles sold from...
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Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
USA
Phone:
(888) 418-1212
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Resolved
Hello Alan, Thank you for sharing your feedback. I want to apologize for any reservations either you or your son might have regarding the status of his loan. In reference to the overall amount your son owes on his vehicle, please know that we try to maintain a strong...
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#1361200