Hello, I appreciate you bringing your experience to my attention. I want to apologize deeply for the frustrations that you have encountered at our dealership. Please know that this interaction does not meet our standards of customer service. In regard to our trade in...
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Hello Mahealani, Thank you for taking the time to speak about your experience. I want to apologize for the frustrations that were bought forward by this confusion. Please know that we want to ensure that all of our customers are satisfied with both their vehicle...
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Hello Stacey, Thank you for providing your review and I truly apologize for the mechanical concerns that you are experiencing just months after purchasing your vehicle, in addition to already having to replace the battery. Please know that all of our vehicles are...
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Hello Sandra, Thank you for sharing your concerns regarding our sales process and I apologize if clear expectations were not set prior to you making the trip to our dealership. At DriveTime, we strive to be as transparent and provide a comfortable experience for all...
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Hello Phillip. Thank you for taking the time to let us know about your experience. I want to apologize deeply for the frustrations that this has caused you. Please know that although we inspect all of our vehicles prior to placing them on our lots, they are pre-owned....
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Hello Stacey, Thank you for leaving your feedback. I am deeply sorry to hear that you are unhappy with your recent DriveTime vehicle purchase due to the issues you had experienced with the battery, as well as the shocks. Please know that we make our best effort to...
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Hello Rick, Thank you for reaching out to us and I am truly sorry that the information provided to you about the factory warranty was incorrect on your specific vehicle of interest. DriveTime wants to make sure that not only are we providing the vehicle’s history to...
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Hello, Thank you for taking the time to let us know about your experience. I want to apologize for the frustrations that these mechanical concerns have brought you. Please know that although we do inspect all of our vehicles prior to placing them on our lots, they are...
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Hello Gloria, Thank you for taking the opportunity to leave your feedback. I am truly sorry to hear that you are unhappy with your DriveTime vehicle due to the various mechanical issues you have encountered since purchase. Please know that we make our best effort to...
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Hello Dion, Thank you for taking the time to provide feedback, we appreciate you bringing this situation to our attention. I would like to apologize deeply that you have encountered these mechanical and financial concerns with your Sonic. Please know that although we...
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