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What Their Customers Are Saying ?

Drivetime - Purchase the extended warranty

Drivetime
I purchased my car three years ago and added the optional warranty. Although it incresaed the monthly payment it was worth it. I just got a new transmission and axle that was covered. So glad i spent the extra money. Read more

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA Read more
Drivetime's reply to:

Hello Jacqueline, Thank you for providing your review and I can understand your frustration regarding the multiple mechanical concerns you have experienced over the past six months. Please know that all of our vehicles are inspected prior to sale to prevent these...
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#1378094
Drivetime's reply to:

Hello Reginald, Thank you for taking the time to share your experience with us. I want to apologize deeply for the frustrations that our online pre-approval has caused you. Please know that while we do offer an online pre-approval it is contingent on documentation...
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#1371576
Drivetime's reply to:

Hello Markeeter, Thank you for providing you review and I truly apologize for the recent water pump concerns you have had so soon after purchase. Please know that all of our vehicles are inspected prior to sale to prevent these concerns. The vehicles sold from...
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Hello Alan, Thank you for sharing your feedback. I want to apologize for any reservations either you or your son might have regarding the status of his loan. In reference to the overall amount your son owes on his vehicle, please know that we try to maintain a strong...
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#1361200
Drivetime - So Rims are Not That Important on Luxury Cars
Drivetime - So Rims are Not That Important on Luxury Cars
Drivetime - So Rims are Not That Important on Luxury Cars
Drivetime - So Rims are Not That Important on Luxury Cars
Hello Cequoia, Thank you for providing your review and I truly apologize that you were dissatisfied with the condition of the 2011 Cadillac SRX, in addition to the presentation of our vehicles on our website. Please know that all vehicles sold from DriveTime are...
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#1360914
Drivetime's reply to:

Drivetime - Getting a lawyer
Hello, I appreciate you taking the time to share about your experience. I cannot apologize enough for the frustration that this situation has caused you. Please know that while it is true we inspect all of our vehicles prior to placing them on our lots, they are...
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#1359712
Drivetime's reply to:

Hello, I appreciate you bringing this experience to my attention. I am truly sorry to hear that you had left our dealership feeling dissatisfied as a result of the mechanical issues you had encountered shortly after sale, as well as the level of customer service...
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#1349929
Hello Adriane, Thank you for taking the time to provide us with your feedback. I am sorry to hear that you are dissatisfied with your purchase due to your current mechanical concerns. In regards to your mechanical concerns, please know that all of our vehicles are...
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#1343032
Drivetime's reply to:

Hello Lindsey, We appreciate you sharing your thoughts regarding the issue you are currently experiencing with your vehicle, and want to sincerely apologize for any frustration this situation has caused for you. However, it is important to keep in mind that the...
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#1340517

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
USA
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Drivetime's reply to:

Hello Rene, Thank you for reaching out to us and I am sorry to hear of your accident earlier this month and hope that you are okay. SilverRock, your Vehicle Service Contact provider, would be the department you would contact for any type of mechanical concerns that you...
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#1339840