Hello Rick, Thank you for reaching out to us and I am truly sorry that the information provided to you about the factory warranty was incorrect on your specific vehicle of interest. DriveTime wants to make sure that not only are we providing the vehicle’s history to...
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Hello, Thank you for taking the time to let us know about your experience. I want to apologize for the frustrations that these mechanical concerns have brought you. Please know that although we do inspect all of our vehicles prior to placing them on our lots, they are...
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Hello Gloria, Thank you for taking the opportunity to leave your feedback. I am truly sorry to hear that you are unhappy with your DriveTime vehicle due to the various mechanical issues you have encountered since purchase. Please know that we make our best effort to...
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Hello Dion, Thank you for taking the time to provide feedback, we appreciate you bringing this situation to our attention. I would like to apologize deeply that you have encountered these mechanical and financial concerns with your Sonic. Please know that although we...
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Hello, Thank you for sharing your concerns regarding our sales process. I apologize if clear expectations were not set prior to you making the trip to our dealership. At DriveTime, we strive to be as transparent and provide a comfortable experience for all of our...
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Hello Joey, Thank you for sharing your concerns regarding our sales process. I apologize if clear expectations were not set prior to you before making the trip to our dealership. At DriveTime, we strive to be as transparent and provide a comfortable experience for all...
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Hello Gloria, Thank you for taking the time to provide us with your feedback. I am sorry to hear that you are dissatisfied with your purchase due to your current mechanical concerns. Please know that all of our vehicles are inspected prior to sale to prevent these...
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Hello Corrie, Thank you for taking the time to provide feedback regarding your experience. I want to apologize for the frustrations that have been brought forward by this situation. Please know that while we did offer a referral program, we are no longer offering...
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Hello Shawn, Thank you for reaching out to us and I am truly apologize for any frustration that this has caused. During the sales process, we strive to be as transparent as possible when discussing finance details. Pertaining to your recent concerns regarding your...
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Hello Mitchell, Thank you for reaching out to us. We want to apologize deeply that this has happened to you and yours. Please know that all of our loan servicing is handled by Bridgecrest, our finance partner. We encourage you to contact them directly in order to see...
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