Drivetime's reply to:
Drivetime - PAID lease payment, starter interrupt STILL in effect DAYS LATER
My lease payment was due 2/27/14 on auto draft from my checking and my payroll was delayed so it was NSF.I called DT Leasing on 1/30/14 and was told my car would be off in the morning (1/31/14) even though I could make the payment the following day (2/1/14).
I was then told the car would be repo'd either (2/3 or 2/4 if payment wasn't made. I made my payment as promised on 2/1/14 only to find out the leasing dept ISNT EVEN OPEN ON WEEKENDS so I would have to go without a car the entire weekend EVEN THOUGH THEY GOT PAID. I called DT customer service and they cant help in any way whatsoever since its leased. Then the leasing website says they are open at 7am EST (which means EASTERN STANDARD TIME for MOST of America...not to DriveTime apparently though).
According to customer service, leasing opens at 9am EST!!!!!! I am BEYOND livid at this point. DriveTime is very deceptive...NONE of what I have been through was explained in my lease.
NONE.BBB is definitely my next stop, this whole situation is BS and there is no other way to explain it.
Review about: Drivetime Leasing.