Me and my husband were in search of a third row vehicle. We looked on the Drivetime website and found so many nice suv’s, pretty decent prices with low mileage.
With our preapproval we were specifically told on the phone that with our specific down payment we could drive any car home they had on the lot! Any car. This is not the case.
First, they didn’t even have any suv’s There, and second, we were only offered cheaper base model cars with high mileage and had to buy without even seeing them.
We walked. So disappointed.
Product or Service Mentioned: Drivetime Customer Care.
Reason of review: Order processing issue.