The worst company ever. I signed a contract for 18,000 and have made a total of 7500 in payments and they are saying I owe them 16,000.
Every time I call I always get the rudest agents... Always. They do not care about the customer and they have no sympathy what so ever. They sold me a faulty car now after having it taken to the shop and now Chrysler has to have a look at it because this particular model was not supposed to be sold according to Chrysler.
I understand I went to a bad credit place but seriously they do not care to help at all and treat the guest like complete garbage.
I tried to take my car to two different dealerships to trade it in AND two different times to try and refinance and that did not work out, when I called Drive Time all they said was and I quote, " You should not have signed this contract then." Seriously? What an amazing company...
Review about: 2014 Chrysler 200 Car.
Reason of review: Poor customer service.
Monetary Loss: $18000.
Preferred solution: Full refund.