Drivetime's reply to:
Drivetime - Misleading....
Purchased a vehicle and paid $400 more because it was listed as hands-free being one of the included features.A feature that I didn't mind having.
I was prompted to connect to online chat support with GM to find out why my cell phone wouldn't connect to the phone button on the steering wheel column. I gave them the VIN and found out that my car isn't equipped with bluetooth. I called the company asking them to explain why I was sold a car that didn't have the features listed. I was sent back and forth calling customer service who didn't have an answer.
There are many cars listed as having hands-free as an included feature but there are only 3 that actually have it along with XM radio.I crossed-checked the VINs with GM.
Reason of review: Not as described.
Preferred solution: Switch cars with features listed that increased the cost of the vehicle, price reduction, or install listed features..
I liked: Fast approval.
I didn't like: Given the runaround, Price too high, Specific cars to choose from.