I purchased a 2015 Nissan Altima on 03/08/2017. My salesman Chris Wolcott and I started communicating via email on the vehicle I wanted.
Through a few emails back and forth Chris provided me with a rough estimate of my bi-weekly car payments, down payment cost and terms of the loan. We scheduled a time for me to come in. By the time I got to the dealership Chris had my car parked outside ready for a test drive, all the paperwork I provided him via email printed out ready to go and all the vehicle information for me to review. He also assisted me with getting new insurance on vehicle and even took the time to shop around for different quotes.
I was in and out within an hour and a half. Chris had even offered to drive me home. Amazing customer service! 100% hassle & stress free!
Best car buying experience of my life! Chris is truly wonderful!
Product or Service Mentioned: Drivetime Sales Representative.
Reason of review: Good customer service.