I've bought a 2010 Ford Taurus and after 3 years of paying on time I still owe $1000 dollars less then the asking price so I have pretty much just been paying interest on this vehicle for 3 years. I have also seen other reviews that people was able to refuse Skylink and DriveCare but I was told that I had to have these to get financed which is looks like I was lied to when I purchased my vehicle.
I would of never agreed to had that stuff added and never used any of these services. The car I bought was never supposed to be wrecked but both front and rear bumper covers was repainted poorly and paint flaked off in spots. It was end of the day and they barley got my stuff done before closing and was rushed to get through all the paper work. Don't buy a car from DriveTime unless you have to.
The KBB on my car was around $10k but the base price I paid was $15k and then the financing made the total on it $35K. Like I said, only if you have no other option.
At the time I had only buy here pay here options because of an ugly divorce and I have fixed my credit issues since but stuck with this car because I still owe over $13K. I would of been better off going to another buy here pay here that only have people pay 2 1/2 or 3 years not 5 years and don't add all the extra fees from Skylink and DriveCare.
Product or Service Mentioned: Drivetime Auto Loan.
Reason of review: Poor customer service.
Monetary Loss: $10000.
Preferred solution: Price reduction.
I didn't like: How they lied to me.