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Product: Drivetime Repair Clear all filters (27 of 27 reviews match)
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Hello Danielle, thank you for your review and for bringing this to our attention. Please accept our sincere apologies for the inconveniences you have encountered with your throttle body and power steering. Upon review, we see you are working with our team to reach a...
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Drivetime Repair
#743883
Drivetime's reply to:

Resolved

Drivetime - Denver, CO 2009 Pontiac G6 GT ongoing issues, lemon sold
Drivetime - Denver, CO 2009 Pontiac G6 GT ongoing issues, lemon sold
Hello Joy, thank you for your review and for bringing this to our attention. Please accept our sincere apologies for the inconveniences you have encountered. Upon review, we see you are working with our team to reach a resolution. If you have any additional questions...
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Product
Drivetime Repair
I liked
  • Car
  • Sales process mostly
I didn't like
  • Warranty
  • Customer relations
#733265
Hello Maria, thank you for your review and for bringing this to our attention. Please accept our sincere apologies for the inconveniences you have encountered. Upon review, we are pleased to see you are working with our team to reach a resolution. Our records indicate...
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Product
Drivetime Repair
I didn't like
  • Sucked balls
#696333
Drivetime's reply to:

Hello Rickey, Thank you for your feedback. We apologize you are dissatisfied with your DriveTime experience. We would like the chance to address your concerns. Please give us some time to research your account, and a Customer Relations Representative will contact...
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Product
Drivetime Repair
I didn't like
  • Careless representatives
  • High mileage
  • No customer appreciation
#574585
Greetings, We again apologize about the repeated issues you have been having with your vehicles steering. The DriveTime Vehicle Protection Plan lists specific engine components that are covered. Any engine component that is not listed on the agreement, is not covered....
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Product
Drivetime Repair
#482466
Greetings, We truly apologize that your vehicle needed additional repairs. We understand that the Power Steering Fluid Flush was able to resolve the noise concern in the steering. Our Customer Relations department will follow up with you to discuss any out of pocket...
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Product
Drivetime Repair
#479815
Greetings, We are truly sorry that you are having mechanical issues with your vehicle so soon after purchase. DriveTime does inspect and recondition the vehicles before sale, however, sometimes an unforeseen mechanical problem can occur after purchase. That being said,...
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Product
Drivetime Repair
#479653
Greetings, We are sorry to hear you are having issues with your vehicles. The DriveTime Vehicle Protection Plan does cover many of your vehicles engine components; however there is always the possibility that there may be an occasional non covered repair that you would...
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Product
Drivetime Repair
#469849
Drivetime's reply to:

Although all of our vehicles go through an inspection center before they hit the showroom floor, it's always possible for them to run into issues down the road. However, it's inexcusable for us to have sold you a car with so many problems. Please give us a call at...
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Product
Drivetime Repair
#463323
Drivetime's reply to:

Greetings, Thank you for your feedback. We apologize for any repair issues you have experienced in your lease. The limited vehicle coverage plan covers many costly repairs, but does not cover all repairs. Given that these are used vehicles it is difficult to determine...
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Product
Drivetime Repair
#431827