My fiance just purchased a vehicle from drivetime in April. Not even a week later the vehicle does not want to start!
We should have returned it then and ran from them as fast as we could but they fixed it. A few weeks later, the check engine light comes on and we noticed the vehicle was idling weird. I called them and of course not very happy and they sound like they want to help us (being that we only had the vehicle for a little over a month!!!) and said to take it to the shop and just pay the $50 deductible and they would make sure it gets fixed. Well they LIED!
A week later when we take the vehicle for them to start working on it, we get a call from the shop saying drivetime is refusing to pay because CONVENIENTLY FOR THEM it was not covered by warranty! We call them to see why they are going back on their word and they tell us we have to pay at least $300 and that is the best they can do! Mind you the bill was only about $360!!!!!! Even after we told them that we were told BY A SUPERVISOR that they would fix it and ALL we had to pay was $50, they kept telling us we have to pay it.
Well what else can we do? We are stuck with this piece of junk vehicle and drivetime can care less as long as they are getting their money!!!!!!!! OH AND I CAN GO ON AND ON ABOUT THEIR INTEREST RATES!
A little advice if you were thinking about getting a vehicle from them... RUN AS FAST AS YOU CAN IN THE OPPOSITE DIRECTION FROM DRIVETIME!!!!!!
Review about: Drivetime Warranty.
Monetary Loss: $24.