i cosigned for a family member who purchased a vehicle from drivetime. yes i know i am a ***.
so 1.5 years into the loan, i get a call from drivetime stating the loan is past due by 120 days. i asked the rep the amount past due so i can bring the account current. the rep tells me it's around $3000. then i tell the rep that i'll need to speak the family member to confirm. the rep yells at me and tells me that i refused to pay the debt and hung up on me.
so my family member could not recall how much she owed (health problems) so i called drivetime to get an explanation of the $3000 past due amount. the 2nd rep tells me i owe $6000. then the rep transfers me to another rep who tells me the past due amount is $3000. i asked the rep to explain the balance and that rep states that it is not his job and i need to pay $3000 or the car will be repossessed and my credit report will have "significantly become negative".
i told the guy that i'm not going to pay $3000 unless i know what i'm paying for. the rep tells me that the car will be repossessed and my credit will be ruined and hung up on me.
i finally just decided to the $3000 and once my payment was entered, the rep offered to send me an invoice.
this company should be investigated.
Review about: Drivetime Loan.