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Product: Drivetime Customer Care Clear all filters (58 of 58 reviews match)
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Hello Michael, Thank you for taking the time to provide feedback about your experience with our online pre-approval. I am saddened to hear that you are disheartened with us. Please know that we offer our online pre-approval to provide a basic idea of the down payment....
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Drivetime Customer Care
#1099811
I will be sure to tell everyone I know how DriveTime treats customers and even though my credit was horrible I was never made to feel bad and was treated with respect and treated like a customer. Great job to Franklin for staying past closing to finish my deal. Thank...
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Drivetime Customer Care
#1044300
Drivetime's reply to:

Hello Mattie, Thank you taking the time to provide feedback. I am sorry hear about the level of customer service you received. Please know, at DriveTime, our company policy for the purchase of a vehicle is that either the buyer or the co-buyer (if applicable) must have...
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Drivetime Customer Care
I didn't like
  • Customer service
#1032870
Great people.They will help you get into a car that you will love. They will get you financing at a reasonable price and help you find the car that you are looking for. They will go all out to help you out. Jason of Amelia, Ohio
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Drivetime Customer Care
#1029986
I would recommend DriveTime to anyone with good or bad credit. They went out of their way to find just what I was looking for. Brought a van from another site for me to look at. We did buy that van. Van was also very clean and ready to *** the lot. Carolyn of Clover,...
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Drivetime Customer Care
#1018142
My experience from the moment I pulled into the parking lot to the time I signed the contract was great.I have already recommended people to this store. I look forward to doing business with the location and keeping a great relationship for years to come. Thank you....
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Drivetime Customer Care
#1018144
Drivetime's reply to:

Hello James, Thank you for taking the opportunity to leave your review. Here at DriveTime, we appreciate all forms of feedback, as it aids us in improving our overall customer experience. I want to sincerely apologize if you were not entirely satisfied with the vehicle...
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Drivetime Customer Care
I liked
  • Frustrating
I didn't like
  • Managers at dt
#1002819
Went to the Montclair location and was assisted by Josh. He was very friendly and helpful. The car I was looking for was located at another location and Josh worked hard on getting it and going over everything. I will be happy to recommend DriveTime to friends and...
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Drivetime Customer Care
#1008453
They were very friendly and helpful.They went beyond anything I would have expected. I will go back and tell my friends and family about them. They even included my children in the experience and both of them enjoyed their time there and my son said he will come back...
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Drivetime Customer Care
#1008452
My experience was GREAT!!!THE CUSTOMER SERVICE WAS AWESOME!! Courtney and the entire crew at the Gulf Freeway office were GREAT!!! I would recommend 10 friends and family!! Thank you thank you!!! Thank you once again for the great assistance we greatly appreciate it....
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Drivetime Customer Care
#1008450