my name is chezelle, my husband and i have finaced a 2008 impala from drivetime. i have recieved 20 calls today alone from the collections dept, telling me i owe 281.00,201.00, then 73.00 dollars from an erra that was made by drivetime themselves.
they told me that my bank deleted a payment that was made on 4-2-2010. come to find out, some one in drivetime credited back the monies to my account in erra. so mean time the collections dept keeps calling me harassing me about payment thats already been made. the customer service agent put notes on my account about the erra that was made and to not call an harass me.
the collections dept did not read notes and did exactally what she said not to do. if they make a mistake and reposess my car i will sue the pants of there ***.
very upset customer. MARIE JOHNSON, ATLANTA GA