Reply by Drivetime

Greetings,

Thank you for your feedback. We apologize for the mechanical issues you are having with your vehicle. All of our vehicles are inspected prior to sale to ensure they meet and exceed national safety standards. Given that we sell used vehicles it is difficult to determine when a particular component may fail in the future, which is why we offer optional coverage options like our limited vehicle protection plan. Our vehicle protection plan covers many costly repairs, but is not all inclusive. We apologize for any inconvenience caused at your place of work. We would like to research your situation further, but with the information provided we are unable to locate your account. Please contact our Customer Relations team at your earliest convenience: 888-290-0148.

Sincerely,
Kristen, Customer Relations
Author's
0 comments

I am purchasing a car from DriveTime the first issue I have is with trying to report a car stolen they said that the tracker was their for both of our benefits so when my car came up missing I tried to call so that they could track it all I got was the answer service to tell me that I needed to leave a message because it was after business hours.Now I had to make repairs that wasn't covered when I had the car less than 60 days.

My power steering line broke it was extremely hard to drive I almost wrecked when I was on the highway when it went out. When I took it to Care Clinic where I had to pay $50 to get it diagnosed. The guy told me that I made a big mistake getting a car from DRIVETIME because they cars are a piece of *** and they don't pay for anything when it comes to the warranty. I am paying $20000 for a car that has so much wrong with it that they won't fix.

I am thinking about putting the car on Bankruptcy when I decide to file that away they can't make me continue to pay for this BSing car.Oh yeah I have failed to mention that they are constantly calling my job harassing my Supervisor when I didn't make my payment on the car after having to pay $150.00 to get my car fixed when my car note is 176.35 EVERY TWO WEEKS.

Monetary Loss: $20000.

Had an Experience with Drivetime?

Write a review

You May Also Like

Forest River Work and Play nothing but Junk!! Forest River "Wow...I really don't know where to begin with the nightmare that you both have put us through, so I'll start at the beginning. January 10, 2014 we ordered a 2014 Forest..." Read more 2017 Winnebago Industries - Micro Minnie 2106ds Rv Review Winnebago Industries "We purchased one of the towable units, model 2106DS. We chose Winnebago because of their reputation and being a longstanding company in the industry. We figured they were doing something..." Read more Forest River - Water leak, no help! Forest River "Purchased 5/20/17, drove home, opened to find full of water, contacted Horizon RV, told to use warranty, Horizon RV attempted to fix 2x, still leaked, took to local dealer, tried..." Read more Keystone Rv - 2012 Outback Fading Front cap Keystone Rv "Look at the attached pic. How embarrassing and it has Keystone's name on the front of the cap for negative advertising. Keystone won't replace the cap because they..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more Sears - NIGHTMARE Wedding Ring Set!! Sears "I have been having issues with a diamond wedding ring set I purchased 2 years ago and Sears has yet to rectify the situation. I initially purchased the set along..." Read more Lazada Philippines - Refund money and broke item Lazada Philippines "Im really dissapointed in my order in lazada because i cannot use my order because when they deliverd and i try to use but its broke, this is 2x i..." Read more