Reply by Drivetime

Hello Delores,

Thank you for taking the time to provide feedback. I am saddened to hear that you had such a negative experience with your vehicle from DriveTime.

Please know that we go to great lengths to ensure that this sort of situation does not happen. We inspect all of our vehicles prior to sale. However, due to the fact that these are pre-owned vehicles, it can be very difficult to predict exactly if or when these issues may arise. We also include a 30 day, 1,500 mile limited warranty to address any situations that may come up after purchase with the option to purchase an additional vehicle service contract.

I would like the opportunity to assist you further, however from the information provided I am unable to locate an account. Please contact my team, Customer Relations, at (888)290-0148. I look forward to hearing from you!

Thank You,

Kaitlyn – Customer Relations
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Value for money

I will never buy another car from them again ,lights ,brakes ,engine light came on not very car will not come from them

Product or Service Mentioned: Car.

Reason of review: Damaged or defective.

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