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Manufacturer: Drivetime Category: Repair Clear all filters (6 of 6 reviews match)
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Drivetime's reply to:

Brett, I appreciate you taking the time to inform us of the mechanical issues you have been experiencing. I deeply apologize for the service that has been provided in regards to these repairs and I can assure you that your feedback has been heard. Myself and my team...
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Product
Drivetime Car Repair
#988318
Drivetime's reply to:

Hello Billy, Thank you for taking the opportunity to provide feedback regarding your recent experience with DriveTime. I am deeply sorry to hear that you recently encountered some issues regarding your insurance repair check. Please know that we make our best effort to...
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Product
Drivetime Car Repair
I didn't like
  • Was lied to several times on how to handle insurance claim
#974606
Drivetime's reply to:

Hello Azya, Thank you for taking the time to write a review about your DriveTime experience. I apologize that you are dissatisfied with your vehicle due to mechanical concerns. I want to assure you that we want to provide all of our customers with reliable...
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Product
Drivetime Car Repair
#955383
Drivetime's reply to:

Hello Courtney, I appreciate you taking the time to share your experience. I want to offer my sincerest apologies for the frustrations surrounding the mechanical concerns taking place. I can definitely understand how upsetting it can be having unexpected repairs. We...
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Product
Drivetime Car Repair
#950973
Drivetime's reply to:

Hello Douglas, I am sincerely sorry to hear about the issues you have encountered with your vehicle and would like the opportunity to look into this matter further. Although all DriveTime Vehicles undergo rigorous inspection prior to sale, we understand that in working...
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Product
Drivetime Car Repair
I liked
  • Service tech and writer
I didn't like
  • Customer service or car salesman
  • Rude representatives
#859552
Drivetime's reply to:

Hello James, Thank you for bringing your concerns to our attention. I truly apologize for the frustration this matter has caused, I completely understand that being without your vehicle is never an ideal situation. Here at DriveTime we strive to ensure we are providing...
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Product
Drivetime Car Repair
#858763