DriveTime is back to their same old ways. In my last compliant iwas telling you guys about the *** vehicle they sold me.
Now here is the part about trying to get it fixed. On the the 4th of September i drove to the dealership and asked to speak with the gm or manager on duty. Of course when SHxt hits the fan the Gm is never around so i spoke with the manager on duty named Dustin. I let him know that i have made compliants to the warranty dept and customer service about the problems i am having with a truck that i've only had for about 2 1/2 months.
Those problems are 1) the ac compresser has went complety out 2) the gauge cluster has a mind of its own and 3) the radio has stopped working. So i tell Dustin that i have spoke with customer service and their warranty dept and have gotten nowhere. So i tell him that my truck needs to be fixed at no cost to me or i am reporting them to the BBB and i will get an attorney. He told me that everything would be taken care of all i had to do was drop it off at the shop and all repairs would be made in a timely manner or so i thought.
So i call AAMCO where my truck is getting fixed and the guy tells me that he can't start working on my truck because their warrenty dept hasn't approved the work to be done. He also tells me that he has been trying to reach them for two days and no one has returned his telophone calls. So i hang up with him and i call the customer service and they tell me the guy has not sent them anything which is a lie.
For anyone with credit problems don't fall for this *** that Drivetime spits out. Will keep you updated on this matter
Monetary Loss: $1200.