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Product: Drivetime Auto Leasing Clear all filters (15 of 15 reviews match)
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Drivetime's reply to:

Hello Donna, Thank you for reaching out. I am sorry to hear that you are disheartened by DriveTime due to your recent experience. I apologize for any inconvenience this matter has caused you and I would like the opportunity to review; however, I am unable to disclose...
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Product
Drivetime Auto Leasing
#1117454
Drivetime's reply to:

Hello Queen, Thank you for taking the time to reach out to us regarding your current repair concern. I am saddened to hear that you are encountering mechanical frustrations with your vehicle. Please know that Aeverex does offer rental reimbursement for covered...
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Product
Drivetime Auto Leasing
#1082524
Drivetime's reply to:

Hello Richard, Thank you for taking the time to leave your feedback. I am very sorry to hear that you plan to walk away from DriveTime feeling dissatisfied due to the issues mentioned in your review. I am sincerely sorry that you are dissatisfied due to any...
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Drivetime Auto Leasing
#1059931
Drivetime's reply to:

Hello Maria, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear that you received less than the utmost in customer service at the dealership. Please know that we want all customers to know and feel that they...
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Product
Drivetime Auto Leasing
I didn't like
  • High interest rate
  • Prices
#1020088
Drivetime's reply to:

Hello, Thank you for taking the time to reach out to us with your concerns. I apologize for any dissatisfaction you have experienced with your payments. I am also sorry to hear about your loss, I understand this can be quite difficult both emotionally and financially....
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Product
Drivetime Auto Leasing
#1013863
Hello Lisa, Thank you for taking the time to write a review. I appreciate this opportunity to address your concerns, and I am sincerely sorry to hear of your experience. I want to assure you that all of our vehicles are subjected to thorough inspection prior to...
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Product
Drivetime Auto Leasing
I liked
  • That drivetime was going to help me rebuild my credit
I didn't like
  • Customer service or car salesman
#934110
Drivetime's reply to:

Hello Erica, Thank you for taking the time to write a review. I am truly sorry for any frustrations you have experienced with your lease vehicle. I want to assure you that it is DriveTime’s goal to provide the best customer service and I am sorry to hear we have fallen...
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Product
Drivetime Auto Leasing
#930030
Drivetime's reply to:

Angelina, Thank you for taking the time out to bring your frustrations to our attention. I am truly sorry to hear of your situation. I know that it’s upsetting having a vehicle and it not operating as it should. When customers make us aware of issues such as the one...
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Product
Drivetime Auto Leasing
#927381
Drivetime's reply to:

Hello, I want to thank you for bringing your concerns to my attention. I truly apologize about the repair concerns you are experiencing. We here at DriveTime want only to provide reliable and affordable transportation options for all of our customers. All DriveTime...
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Product
Drivetime Auto Leasing
#885745
Drivetime's reply to:

Hello, Thank you for taking the time to write a review and bringing this matter to our attention. I apologize for any frustration this inconvenience may have caused you. We want our customers to succeed with their loans and we want to assist in building their credit....
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Product
Drivetime Auto Leasing
#878302