I purchased a car at Drive Time in Round Rock, TX a year ago. It's been in the shop 3 times for repairs. The warranty hasn't covered ONE repair. They force you to take your car to a repair shop in order to have it analyzed. You have to pay 50 bucks for something that Auto Zone will do for free!!!
My timing belt went out. According to the mechanic at Brake Specialist, the belt caused damage to the engine, which is supposed to be covered by the warranty. The warranty folks refused to pay for the repairs because I didn't have my oil changed NINE times in the past year! They said based on the amount of miles I've put on my car, that I should have had the oil changed nine times. The mechanic said that is ridiculous because the oil has nothing to do with the timing belt.
The offered to let me have a contract on the repairs. In other words, they want me to pay out the repairs on a monthly basis. I'm paying $400.00 a month for a 2006 Kia Optima! Over $20,000 for an $8,000 dollar car! I told them to keep the *** car. I REFUSE to deal with jerks anymore! They are horrible!
DON'T buy a car from Drive Time. They sell you on the fact that they have a warranty, but they find ways to get out of paying for repairs. Tell everyone you know.
If anyone would like to file a class action suit, I'm up for it.
Review about: Drivetime Warranty.
Monetary Loss: $20.