Reply by Drivetime

Hello Shirley,

Thank you for recently contacting Customer Relations in regards to your recent concerns pertaining to your experience. I am saddened to hear about the hardship that you have experienced Bridgecrest, your loan servicing provider, is whom you would need to discuss this matter with since they handle all financing for DriveTime. Please contact Bridgecrest at (800)967-8526 for further assistance.

Thank You
Jodi- Customer Relations
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I call them to let them know that I would be late due to my job mess up my check an I have to wait at least two week to get my pay check I do home care an the state pay me anyway my car note was due on 1/20/18 they came an got my car on the Jan 31 while I was at work didn't have of way home an told me I have to pay my car note plus 400 hundred more to get it back I don't think that is right I was not even of month behind on my car note so now in one month I got to give them 1,360 dollars so *** just of rip off

Review about: Drivetime Auto Loan.

Reason of review: Problems with payment.

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