Reply by Drivetime

Hello Kimberly,

Thank you for contacting us in regards to the mechanical concerns you are currently experiencing with your vehicle. I am sorry for any inconvenience this matter has caused you. In regards to your current mechanical concerns, please know that all of our vehicles are inspected prior to sale to prevent these concerns. The vehicles sold from DriveTime are pre-owned and as a result, there are times where mechanical concerns may arise post-sale. For this reason, every vehicle sold from DriveTime comes with a 30-day/1,500-mile Limited Warranty, along with the optional Extended Vehicle Service Contract, to assist in these situations. I would like to look into this matter further if you could please contact my Customer Relations department at your earliest convenience, their number is (888) 290-0148. We look forward to hearing from you soon.

Respectfully,
Missy–Customer Relations
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I purchase a Kia optima 2011 last year and the car has given me nothing but trouble ...I just put the car into the Kia dealership shop ...i receive a call from the service manger and the car is in really bad condtion and he want to keep the car for a while.. Never again will i ever go back to drivetime

Review about: 2011 Kia Motors Optima Car.

Reason of review: Bad quality.

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