Reply by Drivetime


Thank you for your feedback. We apologize for your experience with our customer service representatives. DriveTime does not encourage our employees to treat our customers in the manner you are describing. We would like to gather more information in regard to your concerns, but with the information provided we are unable to locate your account. Please contact our Customer Relations team at your earliest convenience: 888-290-0148.

Kristen, Customer Relations

I bought a car from drive to and 2weeks after getting it I had issues with it starting.They never fixed it and when I called warranty the hung up on me.

Also the paint is chipping off after the first time I washed the car. Drive time is not right and I will be reporting them to the better business bureau and I will let every one know just how sorry their *** are. Don't get me wrong they are nice to your face before you buy the car but customer service and warranty suck.


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