Drivetime's reply to:
Drivetime - DRIVE TIME
I pusrchased a car from here on 2/6/12 and on 2/10/2012 my engine light came on.By the time I made it to the Mechanic shop that drive time referred me to the engine light went off but I let them check it anyway.
There were 13 other DRIVE TIME customers there at that time. The mechanic said that it was my thermostat and that I needed a new computer system. I advised them I would bring the car back that Monday. " There was no way they would be able to do anything with 13 other DRIVE TIME customers there".
I took my car back 2/14/2012 and on today 2/18/2012 they still have not started working on it. Customer service and the corporate department was very rude. Once they get your money and signature on the contract the customer service turns 360 for the worst. I never take the time out to complain on any company but this has been the worst experience with a car dealer by far.
I will be contacting 39News Fix and the BBB. Somthing has to be done!!!!!!!!!!!!!!!! PLEASE GO ANYWHERE ELSE BUT DRIVE TIME TO BUY A CAR NO MATTER HOW BAD YOUR CREDIT IS. THIS IS A TOTAL RIP OFF.
YOU DO NOT HAVE TO SETTLE FOR ANYTHING.("DRIVE TIME")