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Drivetime is a paying client of PissedConsumer and utilizes its services to proactively identify and correct customer service issues.

Contact Drivetime Customer Service

Drivetime Phone Numbers and Emails

Toll-Free Number:

  • (888) 418-1212
Call customer service
Send Message

Customer Service:

  • (888) 781-5649
    Aeverex Warranty
  • (877) 584-3848
    Silverrock Warranty

General Info:

  • (800) 460-0104

Drivetime Emails:

Customer Service
Approvals
General Info
Legal
Privacy Inquiries

Contact Information

Drivetime Website:

Drivetime Help Center:

Corporate Office Address:

DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, Arizona 85281
United States

Other Info (opening hours):

Other Location:

DriveTime Operations

7465 E Hampton Ave, Mesa, AZ 85209, US

More contact details

Summary of Drivetime Customer Service Calls

156 TOTAL
CALLS
02:13 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Drivetime?

Product/ Service Question:

  • “Warranty”
  • “Candle extended warranty”
  • “I was very disrespected and apparently you don’t care I’ve called once leave message if you I am very upset”

Request for Information Question:

  • “Information”
  • “Looking for 22 vehicles with 3 row seats”
  • “Looking for a vehicle”

Payments and Charges Question:

  • “Why hasn’t my car payment been taken out of my account”
  • “Just bought a car I reserved it and paid the down payment yesterday got the car today and it wasn't cleaned at all and it's nasty”
  • “To see if your payment was posted to my Fiat dealer”

Refund Question:

  • “Gap refund”
  • “Refund”

Return/ Replace Question:

  • “5 Day Return policy”
  • “Address change and payment”

Shipping and Delivery Question:

  • “Do they deliver cars to anchorage alaska”
  • “Gps tracking device that shuts off my car”

Account Question:

  • “Acct”
  • “I need my account number to pay my payment”

Other Question:

  • “Over heating”
  • “My car over heating”
  • “Transmission issues”

About

Related Companies

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Summary

DriveTime Automotive Group Inc., based in Tempe, Arizona, is one of the largest used car dealership networks in the country focused on providing customers with great used vehicles. The company has over 140 dealerships in 26 U.S. States, and more than 3000 employees. DriveTime has sold more than 1,000,000 used cars since 2002!

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