Contact Drivetime Customer Service
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How to Reach a Person at Drivetime
Toll-Free Number:
-
1-888-418-1212
Customer Service:
-
1-888-781-5649Aeverex Warranty
-
1-877-584-3848Silverrock Warranty
General Info:
-
1-800-460-0104
Drivetime Emails:
Customer Service
Approvals
General Info
Legal
Privacy Inquiries
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Contact Information
Drivetime Website:
Drivetime Help Center:
Corporate Office Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe,
Arizona
85281
United States
Other Info (opening hours):
Other Location:
DriveTime Operations
7465 E Hampton Ave, Mesa, AZ 85209, US
Summary of Drivetime Customer Service Calls
179
TOTAL
CALLS
CALLS
02:31
AVG CALL
DURATION
DURATION
17%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Drivetime?
Product/ Service Question:
- “Warranty”
- “Candle extended warranty”
- “I was very disrespected and apparently you don’t care I’ve called once leave message if you I am very upset”
Request for Information Question:
- “Finance concern”
- “Need a car information”
- “Information”
Payments and Charges Question:
- “Unauthorized charge to my credit card”
- “Why hasn’t my car payment been taken out of my account”
- “Just bought a car I reserved it and paid the down payment yesterday got the car today and it wasn't cleaned at all and it's nasty”
Refund Question:
- “Refund”
- “Gap refund”
Account Question:
- “To get unblocked from website. Looking to buy a car”
- “Acct”
- “I need my account number to pay my payment”
Return/ Replace Question:
- “Car returne”
- “5 Day Return policy”
- “Address change and payment”
Shipping and Delivery Question:
- “Do they deliver cars to anchorage alaska”
- “Gps tracking device that shuts off my car”
Staff Question:
- “Unacceptable service”
Other Question:
- “Vehicle Issues”
- “Theft issue”
- “My license plate is messed up”
About
Related Companies
Summary
DriveTime Automotive Group Inc., based in Tempe, Arizona, is one of the largest used car dealership networks in the country focused on providing customers with great used vehicles. The company has over 140 dealerships in 26 U.S. States, and more than 3000 employees. DriveTime has sold more than 1,000,000 used cars since 2002!
Drivetime