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Drivetime's reply to:

Hello Douglas, Thank you for taking the time to provide a view of your recent experience. I am saddened that this situation has occurred and would like the opportunity to address your concerns. Please know that while all of our vehicles are inspected before being...
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I didn't like
  • Bad steering
#1067686
Drivetime's reply to:

Hello Richard, Thank you for taking the time to leave your feedback. I am very sorry to hear that you plan to walk away from DriveTime feeling dissatisfied due to the issues mentioned in your review. I am sincerely sorry that you are dissatisfied due to any...
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Drivetime's reply to:

Hello Rod, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear that you have experienced any dissatisfaction with us due to this situation. I want to assure you that it is our goal to work with each customer to...
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#1059346
Drivetime's reply to:

Hello, Thank you for taking the time to write a review about your and your husband’s DriveTime experience. I am sincerely sorry to hear about any frustration or dissatisfaction either of you have experienced due to transmission repairs. Please know that we want all...
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#1054742
Drivetime's reply to:

Hello James, I would like to thank you for taking the time to recount your experience so far with DriveTime. I am saddened to hear of the frustrations that you have faced. I am hoping that I can have the chance to turn this situation around for you. When it comes to...
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#1053869
Drivetime's reply to:

Hello, Thank you for taking the time to write a review. I am sincerely sorry for any frustration you have experienced due to these repair concerns. I want to assure you that any miscommunication was unintentional and that we want to assist our customers as best as...
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#1049777
I am extremely pleased with the service I received. Keith was so helpful and made my experience professional. I will definitely recommend DriveTime to friends and family. I am completely happy with my new vehicle and planning on any future purchases through DriveTime....
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#1056947

Testimonial

JIM our salesman at the Downey location was Fabulous!! He took care of us and made us laugh at the same time. He was patient and showed us every car we wanted to look at. He even searched all locations to get us the best car for my daughter. I really appreciate all his...
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#1056951
Drivetime's reply to:

Hello, Thank you for reaching out to us with your concerns. I am sorry to hear that you experienced repair concerns with your vehicle so close to your original purchase date. For situations like yours, we rely upon the initial 30 days/1,500 miles limited warranty and...
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Product
#1040342
Franklin & Donte in Garland went above and beyond their job duties to ensure I left very happy & satisfied. I will be sure to tell everyone I know how DriveTime treats customers and even though my credit was horrible I was never made to feel bad and was treated with...
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#1044300