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Drivetime's reply to:

Hello Lance, Thank you for taking the time to provide further insight into your experience. I am saddened that this experience has left you feeling disheartened with us. Please know that we inspect all of our vehicles prior to being placed on our lots. We also offer...
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#1126917
Drivetime's reply to:

Hello Misty, Thank you for taking the opportunity to provide feedback regarding your recent interaction with DriveTime. I want to sincerely apologize for any inconvenience or frustration that you experienced due to the amount of time needed to provide your layaway...
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#1124193
Hello Jeffrey, Thank you for taking the opportunity to write your review. I am deeply sorry to hear that you are dissatisfied due to the issues with your vehicle, as well as the amount owed on your loan. Please know that we inspect each vehicle on our lot prior to sale...
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I didn't like
  • Customer service
#1123058
Drivetime's reply to:

Hello Mr. Rodriguez, Thank you for providing your feedback regarding your recent visit to your local DriveTime dealership. I do apologize that they were unable to place you into a vehicle at this time. In regards to the Down Payment, please know that we try our best to...
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Product
I liked
  • Staff
I didn't like
  • Misleading information and the deception of the down payment
#1119469
Drivetime's reply to:

Hello Donna, Thank you for reaching out. I am sorry to hear that you are disheartened by DriveTime due to your recent experience. I apologize for any inconvenience this matter has caused you and I would like the opportunity to review; however, I am unable to disclose...
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#1117454
Hello Freida, Thank you for taking the opportunity to provide your feedback. I am deeply sorry to hear that you have not been able to enjoy your vehicle due to the mechanical concerns you mentioned, as well as the steps taken to have those particular issues addressed....
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Product
I didn't like
  • To many problems please take this vehicle back
#1113119
Drivetime's reply to:

Hello April, Thank you for bringing this situation to our attention. I am saddened to hear that you are disheartened with us. Please know that all of our vehicles are inspected prior to point of sale, however since these vehicles are pre-owned, we provide a 30...
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#1111453
Hello Lowell, Thank you for taking the opportunity to leave your review. I am deeply sorry to hear that you have been experiencing mechanical issues with the transmission in your vehicle. Please know that we try our best to accommodate our customers when it comes to...
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Drivetime's reply to:

Hello Tiffany, Thank you very much for taking the opportunity to leave your review. I am deeply sorry to hear that you are experiencing an oil consumption issue with your vehicle. Please know that each of our vehicles are inspected prior to sale in an effort to prevent...
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I didn't like
  • Bad business practices
  • Prices
  • Customer support
#1100289

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Hello Michael, Thank you for taking the time to provide feedback about your experience with our online pre-approval. I am saddened to hear that you are disheartened with us. Please know that we offer our online pre-approval to provide a basic idea of the down payment....
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#1099811