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What Their Customers Are Saying ?

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA Read more

I would recommend anyone to try DriveTime

Drivetime
This was a very pleasant experience, I started with a simple application online and was welcomed by awesome staff and the car selection was great. I was able to choose the car I wanted. The salesmen was very patient. I would recommend anyone to try DriveTime. Quinn of Baltimore, MD Read more
Hello Freida, Thank you for taking the opportunity to provide your feedback. I am deeply sorry to hear that you have not been able to enjoy your vehicle due to the mechanical concerns you mentioned, as well as the steps taken to have those particular issues addressed....
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I didn't like
  • To many problems please take this vehicle back
#1113119
Drivetime's reply to:

Hello April, Thank you for bringing this situation to our attention. I am saddened to hear that you are disheartened with us. Please know that all of our vehicles are inspected prior to point of sale, however since these vehicles are pre-owned, we provide a 30...
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#1111453
Hello Lowell, Thank you for taking the opportunity to leave your review. I am deeply sorry to hear that you have been experiencing mechanical issues with the transmission in your vehicle. Please know that we try our best to accommodate our customers when it comes to...
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Drivetime - Review about Service from Tallahassee, Florida

Drivetime
#623695
No words other than, worst experience ever. The customer service reps are rude, the sales people are liars and so much more. Never again will I do business with t this company.
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Customer service
Insurance Quality
Interest Rate
Price Affordability
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Warranty
Drivetime's reply to:

Hello Tiffany, Thank you very much for taking the opportunity to leave your review. I am deeply sorry to hear that you are experiencing an oil consumption issue with your vehicle. Please know that each of our vehicles are inspected prior to sale in an effort to prevent...
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I didn't like
  • Dont inspect the cars and dont stand behind the product
  • Prices
  • Customer support
#1100289
Hello Michael, Thank you for taking the time to provide feedback about your experience with our online pre-approval. I am saddened to hear that you are disheartened with us. Please know that we offer our online pre-approval to provide a basic idea of the down payment....
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#1099811
Drivetime's reply to:

Hello, Thank you very much for taking the opportunity to leave your review. I am very sorry to hear that you are dissatisfied with your vehicle as a result of the mechanical issues you have encountered thus far. Please know that we try to avoid situations such as these...
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#1090007
Drivetime's reply to:

Hello, Thank you very much for taking the opportunity to leave your review. I am deeply sorry to hear that you are dissatisfied with your vehicle due to your pricing concerns, as well as the accessibility issues brought about by your health. Please know that it is our...
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#1086447
Drivetime's reply to:

Hello, We thank you for taking the time to provide feedback about your recent experiences. I am saddened to hear that you are encountering these mechanical frustrations. Please know that all of our vehicles are inspected before being placed on our lots, however, since...
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#1084950
Drivetime's reply to:

Hello Queen, Thank you for taking the time to reach out to us regarding your current repair concern. I am saddened to hear that you are encountering mechanical frustrations with your vehicle. Please know that Aeverex does offer rental reimbursement for covered...
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#1082524

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Drivetime's reply to:

Hello Twana, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear about any dissatisfaction you have experienced during this situation and I truly appreciate this opportunity to address your concerns. Please know...
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#1075937