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What Their Customers Are Saying ?

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA Read more

I would recommend anyone to try DriveTime

Drivetime
This was a very pleasant experience, I started with a simple application online and was welcomed by awesome staff and the car selection was great. I was able to choose the car I wanted. The salesmen was very patient. I would recommend anyone to try DriveTime. Quinn of Baltimore, MD Read more
Drivetime's reply to:

Hello, Thank you very much for taking the opportunity to leave your review. I am deeply sorry to hear that you are dissatisfied with your vehicle due to your pricing concerns, as well as the accessibility issues brought about by your health. Please know that it is our...
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#1086447
Drivetime's reply to:

Hello, We thank you for taking the time to provide feedback about your recent experiences. I am saddened to hear that you are encountering these mechanical frustrations. Please know that all of our vehicles are inspected before being placed on our lots, however, since...
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#1084950
Drivetime's reply to:

Hello Queen, Thank you for taking the time to reach out to us regarding your current repair concern. I am saddened to hear that you are encountering mechanical frustrations with your vehicle. Please know that Aeverex does offer rental reimbursement for covered...
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#1082524

Drivetime - Review about Service from Tallahassee, Florida

Drivetime
#623695
No words other than, worst experience ever. The customer service reps are rude, the sales people are liars and so much more. Never again will I do business with t this company.
Comment
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Drivetime's reply to:

Hello Twana, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear about any dissatisfaction you have experienced during this situation and I truly appreciate this opportunity to address your concerns. Please know...
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#1075937
Drivetime's reply to:

Hello Douglas, Thank you for taking the time to provide a view of your recent experience. I am saddened that this situation has occurred and would like the opportunity to address your concerns. Please know that while all of our vehicles are inspected before being...
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I didn't like
  • Bad steering
#1067686
Drivetime's reply to:

Hello Richard, Thank you for taking the time to leave your feedback. I am very sorry to hear that you plan to walk away from DriveTime feeling dissatisfied due to the issues mentioned in your review. I am sincerely sorry that you are dissatisfied due to any...
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Drivetime's reply to:

Hello Rod, Thank you for taking the time to write a review about your DriveTime experience. I am sincerely sorry to hear that you have experienced any dissatisfaction with us due to this situation. I want to assure you that it is our goal to work with each customer to...
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#1059346
Drivetime's reply to:

Hello, Thank you for taking the time to write a review about your and your husband’s DriveTime experience. I am sincerely sorry to hear about any frustration or dissatisfaction either of you have experienced due to transmission repairs. Please know that we want all...
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#1054742
Drivetime's reply to:

Hello James, I would like to thank you for taking the time to recount your experience so far with DriveTime. I am saddened to hear of the frustrations that you have faced. I am hoping that I can have the chance to turn this situation around for you. When it comes to...
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#1053869

Contact Drivetime

Headquarters Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
Phone:
(888) 418-1212
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Drivetime's reply to:

Hello, Thank you for taking the time to write a review. I am sincerely sorry for any frustration you have experienced due to these repair concerns. I want to assure you that any miscommunication was unintentional and that we want to assist our customers as best as...
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#1049777