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What Their Customers Are Saying ?

Drivetime - I couldn't ask for a better experience

Drivetime
The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience. Tiffany of Fayetteville, NC Read more

Drivetime - Great overall experience

Drivetime
Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great! Chris of Cathedral City, CA Read more

I would recommend anyone to try DriveTime

Drivetime
This was a very pleasant experience, I started with a simple application online and was welcomed by awesome staff and the car selection was great. I was able to choose the car I wanted. The salesmen was very patient. I would recommend anyone to try DriveTime. Quinn of Baltimore, MD Read more
Drivetime's reply to:

Hello Trumonique, Thank you for submitting your review. I am saddened to hear that you are disheartened with the vehicle you purchased from us. When it comes to mechanical concerns please know that all of our vehicles are inspected prior to sale to prevent these...
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I didn't like
  • Horrible customer service
#1140521
Hello, Thank you for taking the opportunity to provide your feedback. I’m deeply sorry to hear that the GPS unit installed your vehicle is causing issues with your emissions testing. That being said, I would like the opportunity to investigate your situation further,...
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Product
I didn't like
  • That you installed a gps that caused my car to fail emissions
#1139705
Drivetime's reply to:

Thank you Gregory for taking the time to provide us with your feedback. I am sorry to hear that you are dissatisfied with your purchase due to your current mechanical concerns and the payment process. In regards to your mechanical concerns, please know that all of our...
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I liked
  • Clean bathrooms
I didn't like
  • Runaround from their support team
  • Dont inspect the cars and dont stand behind the product
  • Customer support
#1137759

Drivetime - Review about Service from Tallahassee, Florida

Drivetime
#623695
No words other than, worst experience ever. The customer service reps are rude, the sales people are liars and so much more. Never again will I do business with t this company.
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Customer service
Insurance Quality
Interest Rate
Price Affordability
Product or Service Quality
Staff
Warranty

Drivetime - Review in Dealers category from Yorba Linda, California

Drivetime
#485745
My wife was approved to buy in Indianapolis they treated her very rude I would like to talk to someone who can help I get runaround when I call the 800. Please help
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Drivetime's reply to:

Hello Miranda, Thank you for taking the time to provide feedback about your experience. I am saddened to hear that you are disheartened with us. In regards to our pricing, please know that it is our goal to be transparent with our customers. Because DriveTime and...
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#1137049
Drivetime's reply to:

Hello Lance, Thank you for taking the time to provide further insight into your experience. I am saddened that this experience has left you feeling disheartened with us. Please know that we inspect all of our vehicles prior to being placed on our lots. We also offer...
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#1126917
Drivetime's reply to:

Hello Misty, Thank you for taking the opportunity to provide feedback regarding your recent interaction with DriveTime. I want to sincerely apologize for any inconvenience or frustration that you experienced due to the amount of time needed to provide your layaway...
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#1124193
Hello Jeffrey, Thank you for taking the opportunity to write your review. I am deeply sorry to hear that you are dissatisfied due to the issues with your vehicle, as well as the amount owed on your loan. Please know that we inspect each vehicle on our lot prior to sale...
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I didn't like
  • Customer service
#1123058
Drivetime's reply to:

Hello Mr. Rodriguez, Thank you for providing your feedback regarding your recent visit to your local DriveTime dealership. I do apologize that they were unable to place you into a vehicle at this time. In regards to the Down Payment, please know that we try our best to...
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Product
I liked
  • Staff
I didn't like
  • Misleading information and the deception of the down payment
#1119469
Drivetime's reply to:

Hello Donna, Thank you for reaching out. I am sorry to hear that you are disheartened by DriveTime due to your recent experience. I apologize for any inconvenience this matter has caused you and I would like the opportunity to review; however, I am unable to disclose...
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#1117454

Contact Drivetime

Mailing Address:
DriveTime Automotive Group, Inc.
1720 W. Rio Salado Pkwy Tempe
Tempe, AZ 85281
Phone:
(888) 418-1212
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Drivetime Most Helpful Reviews

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Hello Freida, Thank you for taking the opportunity to provide your feedback. I am deeply sorry to hear that you have not been able to enjoy your vehicle due to the mechanical concerns you mentioned, as well as the steps taken to have those particular issues addressed....
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Product
I didn't like
  • To many problems please take this vehicle back
#1113119